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 21 Nov 2009 
Support Center » Troubleshooter
Troubleshooter Categories
Troubleshooters allow you to follow a series of questions to find a specific answer. Please choose the category that is related to your area of interest to learn how to fix specific problems, perform important procedures and read useful overviews.

Problems Downloading
  Use this to help solve problems downloading items
Upgrades to CD/DVD/Book from download or to international postage
  Instructions on upgrading your dowload order to receive physical product
Problems Registering Ebook
  Help with problems registering an ebook using userid and password provided
Ebook Viewer Problems
 
Other Ebook Problems
 
General Problems
 
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